For those old enough to remember The Pools where you had to fill out paper coupons, I can inform you that things have come a long way since then.
The Pools is a fully modernised and up-to-date betting site, but it also nicely incorporates those classic Pools games. With good bonuses and features too, I found a lot to look at and enjoy
So let’s get started with The Pools Review.
| Website: play.thepools.com | Year founded: 1923 |
| Company: The Football Pools Limited | License & regulation: UK Gambling Commission #48272 |
| Contact information: support@thepools.com | Sponsorship deals: |
| Address/Headquarters: Walton House, 55 Charnock Road, Liverpool, England, L67 1AA | Customer support: live chat Monday - Saturday 8.30am - 10pm, Sunday 12pm - 10pm, email |
| Features: Pools games, live-streaming, cash out, bonuses | Payment methods: Visa, Mastercard, PayPal |
| Owner: | Apps devices: No |
There were some strengths and weaknesses that I came across when looking at The Pools new betting site. So next, we’ll explore some of those.
I found a lot to enjoy at The Pools - indeed, the design grabbed my attention. It’s not a site laden with extra features, but it’s a solid betting platform nonetheless.
I imagine it will serve many UK punters well because of the excellent football and racing markets.
I had a positive experience over at The Pools, and I think they are worth checking out.
As mentioned, The Pools have a very nice website design, which helps along, as it has a calm, relaxing feel and offers an excellent user experience.
Beyond the surface stuff, the Welcome Bonus at The Pools was a little disappointing, in my opinion. I was surprised that the bonus, which is just £5, can only be used on Virtual Sports.
Those are games of chance and have nothing to do with testing my betting skills, which I found a little frustrating.
I have to get another slight weakness out of the way, and that’s their sportsbook. Their market coverage and variety for things outside of football and horse racing aren’t the greatest. Expand their main sportsbook menu, and you’ll see a lot of sports, but options within are limited.
They have two significant areas of focus - football and racing. On the upside, though, their horse racing is excellent as you can get strong early prices on many races at home and abroad, plus there are live racing streams to boot.
I was also happy to see an option for Classic Pools on the site. That’s where you make picks for a given round. For example, make ten picks, and big cash prizes can be snapped up if you get at least eight score draws.
There is a good range of sports promotions on their site. The Pools are excellent in this area, from Acca Boosts to the loyalty club and money-back specials on horse racing.
To summarise, it’s a good, nuts and bolts betting platform with great bonuses and one that is worth exploring.
One of the first things to always check when picking out new betting sites is whether they are fully regulated and safe.
In the case of The Pools operating in the UK, they are legal and above board. The Pools are a registered company, and they are licensed and regulated in Great Britain by the Gambling Commission.
This is an excellent example of the kind of due diligence that should be done first. You are playing with your money and want to do that as securely as possible.
There has been no evidence that I could find of The Pools having had any security issues before, nor running into problems with any legal matters.
If there is a bookmaker sign-up bonus hanging around, it’s always worth a look. Collecting a bonus to kick things off is not a bad way to start proceedings.
Here’s what I found about The Pools Sign Up offer.
I liked that the sign-up bonus at The Pools wasn’t complicated at all to get. So here’s a brief overview of what to do.
You always want to ensure you are up to speed with terms and conditions. That’s to cover yourself and ensure you get all the steps right to claim the bonus.
Looking at the full terms & conditions of The Pools welcome bonus, and there is a lot to wade through. But that can be broken down into some key points.
As part of sizing up new betting sites for MansionBet, I always like to check out the significant features. But, of course, all punters will have preferences regarding what features they want to see.
Extra touches on a site can enhance an experience, be that tools to customise bets, free-to-play competitions or user engagement like live streams.
Here are some of the best features I can put forward for The Pools betting review:
No betting apps for The Pools exist, at least not at the current time of writing this review. So there was no experience to be had of that.
But all is not lost as The Pools betting via their mobile site is still good. Fortunately, the overall design of their site is fluid enough to work well on the smaller screen.
I didn’t have any issues sliding around different markets and adding selections to the slip, which can be nicely tucked away when you don’t want it. However, I think loading the live in-play betting page wasn’t particularly quick.
But the full range of their features can all be enjoyed on mobile.
The Pools does have some good stuff to offer punters, I feel. Everything is just straightforward to use, which is something to be appreciated. That goes for their banking too.
After a sign-up, before getting into The Pools betting action, you need to fund the account. So how do you make a payment to The Pools?
Well, this is where things are a little limited. It's a Debit Card or PayPal. Those are your options. In a way, it simplifies the whole thing, and in my opinion, debit card payments are usually the quickest way to go anyway.
After signing up, go to your account and hit the Deposit box. Enter the amount, confirm the payment details and submit. Payments should be instant.
How do you get your winnings via a withdrawal at The Pools? That's simple enough, and you need a valid card.
If it's one you haven't used on the account before, a small deposit from it will have to be made before it can be used as a withdrawal method.
Withdrawals should be processed in 2-5 working days.
What degree of customer support is available at The Pools? Foremost, I’d state that the overall help centre at The Pools is excellent.
Everything is laid out to quickly get the user to different help areas, from betting rules to gambling controls and account verification.
Their FAQs are all on one page, and you expand the relevant questions to which you want to see the answer. Answers are informative, short and sweet.
In terms of contacting their customer support, there is a live chat, although not operated 24/7. You can send them a question outside of hours, and they’ll contact you through email.
Support hours are 8.30 am - 10 pm Monday through Saturday, then 12 pm - 10 pm on a Sunday.
Their support email is support@thepools.com, and they don’t supply a telephone support number.
The welcome bonus offer at The Pools is a £5 free virtual sports bet. They will credit that after an initial deposit and a minimum £10 bet on the account.
UK punters can log in and watch live horse racing TV at The Pools.
Depending on the method used, it should be between 2-5 working days for a withdrawal.
The Pools are simple to use. Register an account, deposit and then find your markets. Next, add selections to your bet slip, enter a stake and place your bet.
