Hopes were high when embarking on this LeoVegas review that their sports betting platform would be top notch.
However, while a mobile-centric sportsbook might seem like a good idea, it isn’t when you get the design so badly wrong.
Failing to optimise the site to work properly on desktop is a major error given that many punters still prefer to wager on larger devices.
This would have been forgivable to a degree if the mobile experience lived up to expectations, but unfortunately it failed to do so.
The user interface is extremely difficult to navigate, particularly when attempting to find odds for upcoming events.
While fans of in-play betting will love that their needs are prioritised, the needs of many other punters are being sorely overlooked.
With regards to bonuses and promotions the welcome offer is adequate, but ongoing offers are thin on the ground.
The odds are in line with most leading sportsbooks, while the choice of markets on most of the major sports is pretty good.
Banking methods are satisfactory, although the addition of options such as Google Pay and Samsung Pay would enhance the service.
We felt the request to verify our source of funds on a £20 deposit was a bit over the top, while withdrawal times of up to five working days need reducing.
LeoVegas’ customer support agents are extremely help, but their efforts are undermined by a sports betting site that ultimately fails to live up to expectations.