Launching in 2016, PlayFrank is one of the many online casino sites owned by established gaming operator AG Communications Ltd; as such, you can expect quality in all areas of the site. There are over 1500 games to play at PlayFrank, with many state-of-the-art slot games and live casino games available. PlayFrank is licensed by the Malta Gaming Authority and the UK Gambling Commission, so you can be sure that you will be safe playing on the site. You can deposit to the site using GBP, CAD, USD, and EUR, and the site is available in several languages, such as English, German, and Indian. We wanted to see if PlayFrank could live up to the expectations that come with being an AG Communications casino, so I created an account to see it for myself. I’ve compiled all the information I could in this comprehensive PlayFrank Casino review.
PlayFrank Casino Review 2024
- Over 1500 slot games
- Nearly a dozen banking options
- Mobile optimised casino website
- Games from industry-leading game providers
- Licensed by Malta Gaming Authority and UKGC
- Good ongoing promotions
- User-friendly mobile website
- Great range of slot games
- Limited table games
- Fees for PayPal deposits
- Customer support is not available 24/7
- Withdrawal fees
PlayFrank Casino Overview
The first things you notice about PlayFrank Casino are its bright colours and cartoony art style. There isn’t much clutter on the site; everything is neatly laid out, with helpful tabs on the left-hand side of the page that make it easy to find the important areas of the site. The minimalist yet bright site design is very effective, as it creates an atmosphere that’s welcoming but efficient at the same time.
The helpful tabs on the left-hand side make it easy to find the pages of the site you’d most want to visit, and when it comes to finding a game to play, things are just as easy. The most popular games are displayed front and centre on the casino page, giving you quick and easy access to the best games available on the site. Games are split into different subheadings, allowing you to find the games you’re looking for without a hassle. There’s even a search feature that allows you to look for your favourite games directly, though this would be improved with a filter function.
PlayFrank Casino Game Types
An online casino wouldn’t be much without its games, and Play Frank Casino has over 1500 unique games for you to play! However, the focus on the site is solely on slots and live casino games, with most of the emphasis on slots. This means that it’s missing some of the classic casino games you’d come to enjoy at a casino. Let’s take a closer look.
- Live Casino Games - Rather than live casino games, PlayFrank has called these games “Game Shows,” and despite marketing itself as “The UK’S top online casino for slots and game shows,” its live casino lineup is rather limited. There are over 40 live casino games to play, but the focus is on more modern games, such as Dream Catcher, Deal or No Deal, and Monopoly Live. While these games are a lot of fun, the lack of blackjack and limited roulette options will be a turn-off for some players.
- Online Slots - While PlayFrank may suffer from a lack of table games, it more than makes up for it with its slot selection. Almost all of the 1500 games available on the site are online slots, and there are games to suit the needs of even the pickiest slot fan. Whether you want to play classic reel slots, video slots with cutting-edge graphics, or Megaways jackpot slots, PlayFrank Casino has you covered.
PlayFrank Casino Bonuses and Promotions
Every online casino site knows how important casino bonuses and promotions are to attracting new players and keeping old ones, so it pays to find the site that gives you the best offers. PlayFrank has a generous welcome bonus and multiple ongoing promotions that will be sure to keep you loyal, so let’s take a look at what they are.
You can often tell a lot about an online casino by its welcome bonus, which is why it’s one of the first things I look at when reviewing a new site. The PlayFrank welcome bonus is a 100% matched deposit bonus up to £100, plus 50 free spins on the Starburst slot. This may not be the type of bonus that makes you immediately click that sign-up button, but it’s a nice little bonus to have when creating your account. It’s worth knowing that there’s a 35x wagering requirement on all bonus funds, and deposits made via Skrill or Neteller are not eligible for this promotion.
If you’re looking for a fun way to end the week, PlayFrank’s Friday Bonus has you covered. Every Friday, your first deposit will be given a 25% boost, giving you plenty of funds to play with over the weekend. This bonus can only be redeemed on a Friday, and there is a minimum deposit amount of £10 required to trigger the bonus.
As well as these great offers, PlayFrank has other ongoing promotions running all the time, including a daily mystery prize, where you can win a free bet, free spins, and much more!
PlayFrank Banking Options
Being able to get your money on and off the site easily is extremely important for any online casino. It doesn’t matter how good their online slots are or how generous the promotions are - if you can’t get your money on the site, you’re not going to play there! PlayFrank Casino has nearly a dozen deposit and withdrawal options, with some of the biggest brands in the industry.
- Visa Debit - Arguably the biggest debit card provider on the market, Visa allows you to make secure and convenient deposits to your online casino account.
- Trustly - If you want the convenience of a bank transfer without the multi-day waits to receive your funds, Trustly is the banking option for you. They offer instant bank transfers that allow you to quickly and safely move your money to and from your casino account.
- PayPal - PayPal is often one of the most used banking methods at online casinos, thanks to its lightning-fast withdrawals and high levels of security. However, at PlayFrank, a 2.5% fee is applied to every PayPal deposit, so be mindful of that when making your decision.
While PayPal is the only deposit method that incurs a fee, all withdrawals will incur a fee. The specific fee you will be charged will vary from provider to provider, but the most common fee you’ll see is 2.5% - a hefty chunk of your winnings! You are also required to verify your account before making a withdrawal, so make sure you have this in place before trying to withdraw any funds.
PlayFrank Game Software Providers
While the number of games an online casino hosts is important, it’s just as important to have a variety of game providers. If a site only has games from one provider, you’ll find that you end up playing different iterations of the same game, and it quickly gets dull, so having a number of different providers is a plus point. PlayFrank has nearly a dozen of the industry’s best game creators providing games for their site, giving you plenty of choices when choosing your games!
- Microgaming - One of the first creators of online casino games back in the early 90s, Microgaming is still creating some of the world’s best casino games to this day.
- NetEnt - Another industry leader, NetEnt has provided online casino sites with top-quality slots for over 20 years. So many of their titles are fan favourites, including Starburst, SuperStars, and Cupcakes.
- Evolution Gaming - If live casino games are your thing, you’ll want to check out the titles provided by Evolution Gaming. They offer dozens of live game shows, including baccarat, Football Studio, and many more!
PlayFrank Safety and Trust
Your safety is our number one priority when writing these reviews, and this PlayFrank review is no different. We want to ensure that all of our readers have a safe place to play, so we thoroughly research each site's safety and security measures before reviewing them.
PlayFrank is a fully licensed and regulated online casino with licenses from the Malta Gaming Authority and UK Gambling Commission. These licensing authorities are two of the most respected in the industry and require companies to pass stringent tests to be granted a license. Therefore, if an online casino like PlayFrank has licenses from both of these authorities, you can be sure that it’s a safe place to play.
As well as showing their commitment through licensing, PlayFrank also uses a number of different security measures to ensure that your data and funds are secure. They use 128-bit SSL encryption technology to protect all user data and state-of-the-art firewalls that prevent the site from being hacked. If safety is your number one priority, you can’t go wrong with PlayFrank Casino.
PlayFrank Mobile Site and App
Like many online casino sites, PlayFrank has eschewed the dedicated mobile casino app in favour of a mobile-optimised website. This means that if you want to gamble on the go, you don’t need to download a bulky app that takes up room on your phone; you can play directly from your browser.
Having used the mobile site extensively during my time with the site, I can say that it’s one of the better mobile casino websites I’ve seen. It manages to keep the same look and feel of the desktop site while adjusting for the smaller screen. Everything is well-proportioned, making it easy to scroll through the site and find the games you want to play. Even as someone who prefers to play on a dedicated casino app, I never had any complaints when using the PlayFrank mobile site.
PlayFrank Casino Registration
If you think PlayFrank sounds like the casino for you, you’ll need to create your own PlayFrank Casino account! Luckily, the process for signing up to PlayFrank is simple and often takes less than a minute to complete. To ensure that you have no problems when creating your account, we’ve created a handy guide that will help you through the process.
- Click on the red “Create Account” button in the middle of the homepage or on the left-hand side of the screen.
- Enter your email address, then create a username and password for your account.
- Enter your name, date of birth, home address, and mobile phone number. You must also choose the currency you will be depositing and withdrawing in.
- Select your marketing preferences and tick the box to accept the terms and conditions. If you have a bonus code for PlayFrank Casino, you can enter that code on this screen.
- Once you have filled out your information, click the green “Open Account” button at the bottom of the page.
It’s as easy as that - you’ve just opened your PlayFrank Casino account!
Play Frank Casino Customer Support
When playing at an online casino site, it’s important to know that you’ll be supported if anything goes wrong. After all, you’re spending your hard-earned money on their site, so you should be entitled to decent customer support!
PlayFrank has two customer support teams, one live chat and one email team. Both customer support teams are available seven days a week between the hours of 08:00 CET and 00:00 CET. As well as dedicated support teams, there’s also an extensive FAQ section which is well worth checking out if you have an issue.
I found both teams to be extremely helpful whenever I had a question or issue, and I would highly recommend speaking to them if you have a query. It often takes less than a minute to be connected to a member of the live chat team, and they’re always happy to help, no matter your question. It does take a little longer to hear back from the email team, so if your query is urgent, I’d recommend speaking to the live chat team.
What We Think About PlayFrank
If you’re a fan of online slots, there’s no doubt that PlayFrank is one of the premier options. With over 1500 different slots to play, you’ll be hard-pressed to find a casino with more choice. However, if you’re a fan of table games, you’ll be let down by the lack of options, particularly for fan favourites such as blackjack and roulette. The withdrawal fees are another sticking point that may be an issue for some people, as 2.5% is a significant portion of your winnings to give up each time! However, the site is somewhat redeemed by its well-optimised mobile site, great security features, and helpful customer service team. If you’re a slots player who’s looking for a new place to play, why not check out PlayFrank for yourself?
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