Slots Heaven Casino Review

Slots Heaven Review
Slots Heaven
3.5
100% UP TO £100 + 200 FREE SPINS
New customers only. Free spins: 200 in total with 40 given on first deposit, winnings given as bonus funds, 20x wagering. Free spins and bonus wagering on selected AOTG games only. Welcome Package: £20 min deposit, max bonus £100, wagering 40x in 30 days. Game weighting, bonus betting limits, payment restrictions and T&C apply.

Top Features

  • Over 700 games to play
  • Zero fees for depositing or withdrawing
  • 24/7 customer support
  • Fanastic range of progressive slots
Pros
Cons
Over a dozen banking options to choose from
Hundreds of different slot games available
Fully licensed and regulated by the UKGC and GGA
24/7 customer support
Long waits for withdrawals
No filter function when searching for games
Lack of ongoing promotions
Limited number of game providers
3.5

Slots Heaven is operated by Mansion Europe Holdings Ltd in Gibraltar and officially launched in 2013. Since its launch, Slots Heaven Casino has established itself as not only a great casino for slots fans, but fans of any casino game. As the site operates in Gibraltar, it has licenses from the Gibraltar Gaming Authority and the UK Gambling Commission, so you can be sure that this site is a safe place to play. They offer over 700 unique casino games with a great range of progressive slots to play. We at MansionBet UK wanted to see if this site lived up to the hype, so I’ve created my own account and gathered all the information I can to give you my comprehensive Slots Heaven review. 

Casino Overview

The first thing you notice when you open the site is the dark background with neon-coloured letters - it paints a great picture of a late-night casino that you’d expect to find on the streets of a bustling city. Anyone who’s read my previous reviews knows that I love a good dark theme, and Slots Heaven is one of the best I’ve come across. Dark themes are perfect for long gaming sessions, as they’re a lot easier on the eyes if you have a bright monitor/phone screen!

Once you’ve created your account and logged into the site, you’ll find that the layout of the site is rather basic, but that means everything is easy to find. All the game varieties are clearly labelled, the game tiles are well proportioned, and I like how the icons for each game variety match the neon theme of the site. One small niggle is that there isn’t a filter option when searching for games, so you can’t filter by game type or software provider.

Casino Game Types

Online SlotsWhile Slots Heaven is a slot-focused online casino (as you can tell by the name), they also offer a range of other casino games. Whether you enjoy classic table games, modern casino games, or online slots, Slots Heaven has a game for you.

  • Slots - We can’t talk about the games offered at Slots Heaven without talking about their extensive library of slots. Hundreds of different slots are available to play, from video slots with great animation to jackpot slots where you can win hundreds of thousands of pounds.
  • Live Casino - As well as a huge library of slots on offer, Slots Heaven has dozens of live casino games. Whether you like playing classic casino games such as roulette and blackjack, or modern games such as Spin a Win and Deal or No Deal, you have plenty of options.
  • Table Games - Slots Heaven doesn’t just offer live casino versions of classic and modern casino games; they have over thirty animated versions to play. They offer all the games you’d expect from an online casino, such as baccarat, roulette, casino hold’em, and many more!

Casino Bonuses and Promotions

Bonuses and PromotionsBonuses and promotions are one of the most influential things an online casino can offer to entice new players to join their site. With so many gret sites to choose from, many players will often make their decision based on the bonuses alone. While Slots Heaven has a decent welcome bonus, they only have one ongoing promotion, which doesn’t provide much value to existing customers.

↪ Welcome Bonus

I love a good welcome bonus, and it’s often the first thing I check when looking at new online casino sites. The welcome bonus offered at Slots Heaven is decent, with players getting a 100% deposit bonus of up to £100 plus 200 free spins. There is a £20 minimum deposit to be able to claim this bonus, and your ID must be verified before you are eligible for this offer. Once you have redeemed it, there is a 40x wagering requirement for the matched deposit bonus and a 20x wagering requirement for the free spins.

↪ Major Mondays

In an effort to make Mondays a more enjoyable day, Slots Heaven is offering ten free spins for players who deposit with the code MAJOR. You must deposit at least £20 to be eligible for this bonus, and you must play through your bonus amount three times before your spins will be credited to your account. The free spins are only valid at the following slots: Games Gladiator: Road to Rome, Frankie Dettori: Sporting Legends and Great Blue: Jackpot.

Banking Options

Banking OptionsNo matter how good an online casino site is, if you can’t deposit your money, you won’t bother signing up! This is why many online casino sites have been focusing on improving the number of different payment options they offer, giving you the choice to use the one that best suits your needs. Slots Heaven offers over a dozen banking options, with zero fees for depositing or withdrawing. Let’s take a look at the most popular options.

  • E-Wallets - Many online casino players prefer to handle their transactions using e-wallets, as they provide fast and efficient deposits and withdrawals with high levels of security. Slots Heaven allows you to use some of the most popular e-wallet options, such as PayPal, Skrill, Neteller, and Ecopayz. The minimum deposit amount ranges from $10 to $20, and the maximum deposit amount ranges from $10,000 to $50,000. Unfortunately, the withdrawal times are rather slow compared to other sites, with withdrawals taking anywhere between 1-4 business days, depending on the e-wallet used.
  • Debit Cards - As well as a wide range of e-wallets, Slots Heaven allows you to deposit with a number of different debit cards. This payment method is both secure and convenient, which is why it’s such a popular choice. You can deposit using Visa, Mastercard, iDebit, and Instadebit. The minimum deposit amount is $20, and the maximum deposit amount ranges from $10,000 to $25,000. The withdrawal times are also slow for debit cards, with withdrawals taking anywhere between 5-8 business days.

Game Software Providers

A casino is nothing without its games, and most casinos fill their site with games by enlisting the services of game software providers. It’s usually the case that the more software providers a website has, the better it is, as it provides a greater range of options for the player. However, Slots Heaven only has two major game providers, with a handful of other smaller providers. Let’s take a look at their main providers to see what they have to offer.

  • Playtech - One of the giants of the online gaming industry, Playtech offers a range of top-quality casino games that every player can enjoy. They provide classic casino games such as roulette, blackjack, and baccarat, as well as a host of amazing online slots. No matter what game you like to play, you’ll find a Playtech version ready to play.
  • iSoftBet - Another one of the industry leaders, iSoftBet, focuses on the online slot side of the games. Most of the online slots you’ll see on the site are courtesy of iSoftBet, with a range of fun and exciting themes available.

Safety and Trust

Safety and SecurityI always say that your safety is our number one priority here at MansionBet UK. We thoroughly vet each site on its security measures and licensing before creating a review, as we ensure that every site we review is safe to play on. I will never review or recommend a site that isn’t fully licensed by a recognised gaming authority, and I encourage you to always look for a license at any site you’re considering signing up to.

Slots Heaven is licensed and regulated by not one, but two of the world’s most respected gambling authorities. As their business operates in Gibraltar, they’re regulated by the Gibraltar Gaming Authority, and they also have a United Kingdom Gambling Commission Remote Operating License to provide real money games to UK residents. It’s extremely hard to get a license from either one of these gaming authorities, so the fact that Slots Heaven has one of each shows a commitment to player care.

The site also uses industry-standard encryption to ensure that all connections to it are secure. This means that any data you send over this connection can only be accessed by the site and cannot be intercepted by a malicious third party.

Mobile Site and App

Mobile User ExperienceWhile most sites would just settle for having a mobile-optimised website, Slots Heaven takes its mobile gaming seriously and offers a dedicated mobile app for both Android and iOS users. Both apps are available to download from their respective app stores, making them easy to install.

The app is only around 27MB, so it won’t take up much space on your phone. While the app may be lightweight, there’s a lot packed into it, as you have full functionality - meaning that you can access everything that you can on the desktop version of the site. While some of the older games may have trouble running, I found that all the games I played ran smoothly, and I never had any issues.

It’s also very easy to navigate around the app, as everything is neatly laid out and well-designed, just like the desktop site.

Casino Registration

If you think Slots Heaven sounds like the right casino for you, you’ll need to create an account before you start playing. Luckily, creating an account at Slots Heaven is simple and only takes a couple of steps! Just to make things easier, I’ve created a helpful guide you can follow as you create your account.

Click the “Join” button in the top right-hand side of the page or the “Join Now” button in the middle of the homepage to get started.

Enter your personal details, such as your name, date of birth, email address, home address, and phone number.

Create a username and password for your account and accept the terms and conditions.

Click the “Join Now” button at the bottom of the page.

There you have it; you’ve created your very own Slots Heaven account!

Customer Support

Knowing that you will be supported if you run into an issue is a vital service that any online casino can offer its players. It’s hard to truly relax and enjoy the gaming experience if you’re constantly worried that something may go wrong. Slots Heaven understands this and has plenty of ways for you to contact a support team member if something goes wrong.

The best way to get a problem resolved or a question answered is by using the live chat function. There are agents available 24/7, and you’re usually connected to one within a minute or two. I found them to be extremely helpful whenever I had a query, so if you want an issue resolved, this is where I’d recommend going first. If you’d rather speak directly to a member of staff, Slots Heaven has two phone numbers; one for UK players and one for international players.

If you don’t have the time to speak to someone directly or your query isn’t urgent, you can contact the email support team. This team is also available 24/7, though you’ll often have to wait a few hours before you get a reply.

Email: support@slotsheaven.com

Phone: UK - 0800 279 7347  International - +350 200 69061

What We Think About Slots Heaven Casino

While you may think from the name that Slots Heaven is only suitable for slots fans, it’s actually a very solid, all-around casino. It has great game variety, with over 700 games to choose from and of course, a large library of slots available. While it’s somewhat let down by its lack of different game providers, their games are so good that you won’t really notice. The mobile app is a welcome addition and makes gaming on the go much easier. Even though the ongoing promotions are lacking, the welcome bonus is a handy boost to your bankroll and is definitely worth looking at. Overall, Slots Heaven is a casino I can recommend, so if you want to check it out for yourself, why not sign up today?